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概要
I am Microsoft Certified Associate, hands-on IT professional with more than 6 years of experience in support (Cisco, Microsoft and Linux environments). I have a proven track record of managing and maintaining servers and desktops in LAN/WAN network infrastructures and adopt a meticulous approach to ensure the smooth running of business operations. Qualified to industry standards, I enjoy closely following the latest changes in technology and apply this to my duties wherever relevant. A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration, and maintenance of computer-based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
Now looking to further an already successful career by working for an ambitious and expanding company.
工作经历
Network Support Excurtive
DatumSquare IT services is based upon more than 250 Computer System Network infrastructures, having four different remote stations located on the different location in Pakistan & USA, which are connect through optical Fiber Media.
Being a Network Support Executive in IT Department at Islamabad office, the following responsibilities and duties are fulfilled by me.
Computer Software Hardware & network Troubleshooting without downtime
Prepare/arrangement Video Conferencing & Skype Conferencing for manager’s meeting As well as web base conferencing
MS Outlook configuration on client machine, back-up and recovery of
Outlook PST file and other routine troubleshoot regarding MS Outlook.
Installation of all Microsoft & linux operating system , MS Office, Anti- viruses and
Other application Software, Languages Etc.
Troubleshoot and resolve hardware, software, and connectivity
Problems (LAN, WAN) on Islamabad & USA offices.
Record and maintain hardware and software inventories on WEB bases app(Podio)
Manage Wi-Fi router
Remotely Troubleshoot and resolve software issues of USA office
Weekly, Arrangement LCD screen & laptop for presentation and record presentation & upload online storage.
IT-Tech
Riphah international university is based upon more than 10,000 Computer System Network infrastructures, having four different remote stations located on the different location in Rawalpindi and Islamabad, which connect through Radio Tower and Optical Fiber Media.
Being an IT-Tech in CSD Department at main campus - Riphah International University, the following responsibilities and duties are fulfilled by me.
Computer Software , Hardware & network devices (switches, Wi-Fi routers
Etc.) Troubleshooting
Computer Networking Installation, Fault Tracing & troubleshooting
Prepare Video Conferencing & Skype Conferencing for director’s meeting
As well as web base conferencing
Deployment of DHCP & Print Server setup & maintenance for Exam Office
Prepare & Documentation of any changes/updates to systems
Network installation, Troubleshooting, Network Layouts, Ducting and
Cable making.
Configuring MP2 & SHF software for Finance, HR and Store Departments
For Inventory Management System.
Installation, Configuration and troubleshoots of Oracle 9i & 10g software for
HR, Procurement and Finance Departments.
MS Outlook configuration on client machine, back-up and recovery of
Outlook PST file and other routine troubleshoot regarding MS Outlook.
Printer & scanner Installation, Troubleshooting and Maintenance
Konica Minolta multifunction printers (network environments) Installation, Troubleshooting
Obtaining of daily basic complains from different departments & faculties
On On-line Helpdesk portal, email & telephone
Record and maintain hardware and software inventories
Coordinate with external technology vendors for maintenance IT stuffs
And maintains maintenance’s records
Manage LAN (Workgroup), Computers, multimedia & other Technical
Resources.
Installation of all Microsoft operating system, MS Office, Anti- viruses and
Other application Software, Languages Etc.
